FAQs


How can I be sure I'm getting the best quality service?


Rest assured we know what we are doing.  Our technicians have 3 decades of collision experience and are I-CAR trained and certified.

We have the last technology to provide our customers the BEST quality collision repairs the area has to offer! In addition, we are consistently learning about the latest innovations in auto body repair.

Our credentials ensure our customers the very best in customer service and quality repairs by knowledgeable experienced professionals.



Do you charge for estimates?


Never!! We provide FREE estimates to our customers and no appointment is ever required.



How do I know my repairs are guaranteed?


ALL collision repairs are covered with our Written Lifetime Warranty for as long as you own the vehicle. This covers our workmanship, repairs and refinishing products.



What should I do after an accident?


  • Please do not drive your vehicle if it is unsafe. If your vehicle can safely e driven, bring it to use as soon as possible.
  • If you can not operate your vehicle safely, you may call us and we can arrange a tow for you OR you may call a tow company of your choice.  Just be sure to tell them exactly where you want it delivered.


What if my insurance company tells me I have to go to another repair shop?


Your have the right to a repair shop of your choice.  Your Insurance Company or another drivers Insurance cannot require you to go to a certain collision shop.

You simply tell them NO that you are taking your vehicle to the shop of your choice for repairs.  It is your vehicle and you have the right to choose.

Your insurance adjuster will come to the shop of your choice for his/her inspection and damage estimate.



Will you communicate with my Insurance Company?


Absolutely!! We will work directly with any insurance company you have.



I really need my car as soon as possible. Can you get me back on the road ASAP?


Once your estimate has been written and approved, we just need your signed authorization for us to begin repairs.  We will set up a timeline for you and let you know when your vehicle will be ready.

If you need to get back on the road before then, we will be happy to set you up with one of our loaners.